Outsourcing your PRO Services in Dubai, Abu Dhabi and the wider UAE

Outsourcing your PRO Services in Dubai, Abu Dhabi and the wider UAE

- Jade Wong

The key advantages of outsourcing your company’s PRO and Admin functions


As companies in the UAE begin to search for more efficient and cost-effective ways to manage their business during COVID-19, there has never been a better time to consider outsourcing you Corporate PRO Service to support your company’s operational, admin and HR requirements.

Below are the 12 key advantages of outsourcing your company’s PRO and Admin functions:

  1. Reduce the costs of running an internal PRO and Admin department in house
    PRO Partner Group’s corporate PRO retainer service removes the requirement for your company to hire an in-house administrative and PRO team. The fees for our PRO services retainer will always be significantly below what it would cost for you to hire and manage equivalent personnel with the same expertise. This will save your company money on staff salaries as well as relevant running costs, gratuities, leave expenses, transport, miscellaneous expenses and management time and internal HR resources that come with the running and maintaining a PRO and Administrative department. In addition, you will have access to a much larger resource with PRO Partner Group, with multiple PROs and experts to assist you in getting your processes done on time and correctly.

  2. Access to Knowledgeable Team
    PRO Partner Group’s expert operational and PRO services team have fully up to date information on all relevant government procedures and are in communication with the UAE government departments on a day to day basis. The PPG team will keep you up to date on every change to rules and regulations, as well as procedures and practical processes. This enable us to keep you informed and also to ensure we process all your PRO and Visa Services accurately and quickly.

  3. Save your time and internal resources
    With PRO Partner Group’s expert team at your disposal but with and a single point of contact, we utilise multiple PRO resources to ensure that your PRO processes are undertaken with minimal input from your side. We ensure that your time is used efficiently in obtaining all permits, staff visas and other corporate and licencing documentation.

  4. Prevent fines and reduce delays and downtime
    Working with a professional PRO company like PRO Partner Group will ensure that your Visa, HR and Company Licencing procedures are carried out correctly, professionally and on time. Often companies that handle their own PRO processes as well as staff and corporate administration and government liaison work lack the on the ground expertise to complete the tasks completely and on time. Delays, expired documents, licences and visas can incur heavy fines and will cause delays with knock on effects in other areas of your business. PRO Partner Group ensure that all your processes are done before expiry or deadlines, and we ensure that we have alerts in good time to notify you of pending work and our operational team will ensure all documents are in place to complete each task requested in a timely manner.

  5. A single point of contact with a dedicated accounts manager
    Once you set us up as your outsourced PRO Support provider you will be allocated a single point of contact with one of our dedicated operations accounts manager. Our operation team account managers are highly trained to handle all of your procedures and to ensure that you are updated with all necessary information, with regular report and contact. The operation team manager then handles the multiple PRO resources within PRO Partner Group to execute your processes swiftly and to provide regular feedback and delivery of service to you.

  6. Deadline, expiry and renewal reminders
    Once onboarded with a client, PRO Partner Group maintain a detailed CRM alert system that keeps a record of all necessary company and employee documentation; with expiry dates and reminder alerts programmed to ensure that we can provide timely reminders for corporate licensing and documentation renewals, as well as employee ID and Visa renewals as well as other HR documents and processes.

  7. Full transparency on process steps and costs
    Your PRO Partner Group operations account manager will set out all the detailed steps, requirements and timelines for each process to ensure that we are able to deliver the PRO Services to you in a timely and accurate fashion to give you full visibility. In addition we will set out all the relevant procedural costs - all government fee and other third party charges will be undertaken at true cost with original receipts provided, and regular statements of account communication to your finance team.

  8. Less internal resources time and hassle
    With our dedicated operations account managers managing our PROs and your processes and documentation, you will be informed of the detailed progress of the job, and every step of each process, you can leave the stress and organisation to us and enjoy hassle-free PRO processing.

  9. Secure managed CRM and alert system
    Our bespoke CRM system managed by PRO Partner Group securely manages all client documents and provides reminders and alerts to allow us to manage and update our clients and ensure that no deadlines are passes and no documents expire. Our dedicated system is part of our details PRO outsourced services SLA.

  10. Allow you to focus on your core business
    Outsourcing your PRO, HR and Administrative functions to PRO Partner Group, in Dubai, Abu Dhabi, one of the many UAE Freezones or the wider mainland UAE, will allow you to concentrate on your core business activities and will allow you to spend the time and the money saved on admin costs into developing your business.

  11. Flexibility to grow or contract with your business
    PRO Partner Groups outsourced PRO services is also flexible in that the scope of work contained in the PRO Services retainer SLA can be adjusted as your business grows to swiftly encompass more transactions, staff and licences, or can also be reduced if you are looking to downsize.

  12. Coverage of all areas of the UAE
    PRO Partner Group have extensive dedicated operational teams in Abu Dhabi, Dubai, the wider UAE, as well as Oman and Qatar - we also deal with all the UAE Freezone authorities and are familiar with each individual portal and system that all mainland government departments and Freezone authorities employ. This allows clients to take on PRO Partner Group as a single point of contact to handle multiple companies, branches and jurisdictions as required. We do not use third party contractors, all staff are directly part of the PRO Partner Group Team.

PRO Partner Group’s outsourced PRO service can be charged on a per process basis – e.g. a flat cost per visa for example, or for a larger volume of transactions, staff and a larger overall scope of work the charges can be part of a monthly retainer that covers all relevant requirements and is covered in a detailed SLA and Service Agreement.

A list of the Types of Services provided is below

  • Resident and Employee Visas
  • Labour and Immigration Cards
  • Labour Quota applications
  • Investor Visas
  • Family Visas
  • Offshore & Security Passes (CICPA)
  • Emirates ID Cards
  • Company and Branch formation
  • Annual Licence renewals and updates
  • Changes to Trade Licenses, transfers
  • Regulatory approvals and NOC letters
  • Notarisation / Attestation of Legal Documents
  • Liquidation and Deregistration of Companies or Branches
  • Trademark applications
  • Legal Translation and document support
  • HR services
  • WPS and Payroll services
  • POA and authorised signatory services
  • Secure Local Nominee Partner or Agency Services

How can Outsourcing a PRO benefit your business?

Outsourcing a trusted PRO with experience and extensive knowledge across the UAE to handle the legal obligations of your company, is not only cost effective but means that you save time and avoid any complications or risks that can occur for example risk of fines if deadlines are not met. It also allows you to concentrate on the management of other operational departments of your business, benefiting productivity and profitability in other areas of your business that you can focus on.

Why PRO Partner Group?

PRO Partner Group has extensive teams, experience and knowledge across Dubai, Abu Dhabi, the wider UAE, Oman and Qatar, providing efficient management processes of PRO Services both in the mainland and within the many UAE Freezones.

We offer dedicated PROs who have strong relationships with government authorities to ensure that the correct information is provided and requirements are met in a effectively and timely manner.

PRO Partner Group

If you need assistance in Outsourcing PRO Services, then please do get in touch and our team of experts will be happy to assist and advise you on the steps and process required. Please do reach out to us on +971 (0)4 456 1761 for Dubai or +971 (0)2 448 5120 for Abu Dhabi, email us at info@ppg.ae or complete the contact form below and we will be delighted to assist with meeting your needs at this time.

Jade Wong is the Business Development Manager Abu Dhabi at PRO Partner Group. For further information on any other related company set up, local partner or PRO service matter in the UAE and wider Gulf, contact Jade on jade@propartnergroup.com or complete the contact form below.

Get in touch with Jade Wong

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