HR Services PRO Partner Group provide
PRO Partner Group HR Services have been developed with one goal in mind - to enable our clients to focus on their company set up and core business activities. Our dedicated team of experts offer professional HR services that are completely customised to individual company requirements and include:
Recruitment & Selection
Sourcing talent for a company is arguably one of the most important elements of business operations and should be taken very seriously.
There are many things that can be put in place to help find the right employees for your business. We’ve partnered up with agencies across the GCC who can assist with recruitment services and support your business with Employer of the Record (“EOR”) services.
Employers are legally required to provide their employees with Health Insurance that is approved by the local Health Authority. Understanding the minimum coverages as well as having a good network list is highly desirable from candidates.
We have tried and tested Insurance Brokers across the GCC whom we have now partnered with to assist companies with obtaining Health Insurance plans.
Regardless of the size of the company, an employee handbook is essential. Not only does it highlight mandatory regulations set out in the Labour Law, but it sets the tone of the company culture by informing employees what is expected of them through policies and procedures such as health and safety, working hours, code of conduct, discrimination, harassment, non-compete and many more. An employment handbook will help your business run smoothly and prevent any future conflicts or disputes.
PRO Partner Group can create a bespoke employment handbook that meets your companies requirements and outlines the specific requirements in each jurisdictions in the UAE and wider GCC region.
The company handbook is drafted for the management of a company to help give insight into the GCC country Labour Law and legislation. It is a guide designed to help senior staff members navigate through various situations whilst remaining compliant with the law. The handbook covers the following topics:
- Gratuity calculation and payment requirements
- Components of monthly salary (basic and allowances)
- Leave entitlement and different types of leave available in the UAE
- Working hours, rest days and public holidays
- Disciplinary procedures
- Employment Termination
- Notice period per seniority level
- Probation period
- Contract amendment and updates with the MOHRE
- WPS and salary transfer regulations
- Medical insurance requirements
HR Template Booklet
Templates build the foundation of a company. They protect both the employer and employee by highlighting expectations and legal requirements.
There are HR templates that all companies in the UAE will require:
- Job Offer Letter Template
- Non-Objection Certificate (“NOC”)
- Salary Certificate / Salary Transfer Letter
- Job Change or Salary Increment Letter
- Experience Letter
- Probation Review and End of Probation Letter
- Performance Appraisal Form
- Warning Letter
- Employment Termination Letter
- End of Term Letter
Policies and Procedures Manuals
All companies should have the below policies in place as a minimum starting point to ensure legal compliance, employee and employer rights, enhance company culture and communicate what is expected whilst working within the company.
- Employee Regulations
- Health & Safety
- Disciplinary & Grievance
- Discrimination & Harassment
- Code of Conduct
- Expense Policy
- Overtime Policy
- Recruitment and Selection
- Capability Policy and Procedure
- Employee Benefits Polices
- Drug and Alcohol Policies
- Confidentiality and Non-Disclosure
- Termination and Resignation
Assistance with setting up an easy and efficient online leave management system to allow employees to log annual leave, work from home days, business trips, sick leave, maternity leave, holidays and other types of leave. Online systems are efficient and allow you to generate employee leave reports.
End of Service & Gratuity Calculations
An End of Service Benefit, which is a part of Final Settlement Calculation is the amount paid to an expatriate employee within the private sector who has resigned, retired or has been terminated from the company. The settlement includes but is not limited to:
- Unprocessed salary
- Gratuity calculations
- Accrued annual leave or a deduction for over taken annual leave
- Notice period pay if applicable
- Repatriation flight if applicable
- Any other contractual payments
Other factors to consider when doing a final settlement payment is unpaid leave as this affects the working days in the total employment period, loans or training commitments, flight allowance, yearly bonuses and or commission and any other benefits or compensation listed in the offer letter and employment contract.
PRO Partner Group can provide bespoke HR Consultancy on a range of different topics that your company may not have expertise in. We have the resources and knowledge to carry out thorough research on specialist cases where required. We can provide advice on the following areas;
- Recruitment and Selection Strategy
- Employment Benefits and Compensation
- Employment Labor Relations
- Onboarding and Offboarding Step Plan
- Payroll Information and Processing
- Performance Management
- Disciplinary Process
- Termination Process
PRO Partner Group provide payroll services to our clients in the UAE, Qatar and Bahrain. Payroll services help businesses manage their employee compensation requirements. Payroll outsourcing can streamline and automate various aspects of the payroll process ensuring that employees are paid accurately and on time while helping businesses comply with local tax and labour regulations.
Visit our Dubai Payroll Services landing page here
If you would like to find out more information on Payroll service in our other jurisdictions, please contact us via the online form at the bottom of the page.
Pensions in the UAE for UAE and GCC nationals
Governments of the Gulf Cooperation Council (GCC) member states – Bahrain, Kuwait, Oman, Qatar, Saudi Arabia and the United Arab Emirates – have implemented state pension schemes for the benefit of their employed citizens. In the UAE, pension provision is governed by the Federal Pensions and Social Security Law No.7 of 1999 and enforced by the General Pensions & Social Security Authority (GPSSA). It applies equally throughout the UAE (Excluding Abu Dhabi) to all employers, including the various free zones, and mandates that all eligible employees – UAE or GCC nationals – must be registered with the GPSSA within the first month following the commencement of their employment.
In Abu Dhabi, the Abu Dhabi Retirement Pensions and Benefits Fund manages pensions on behalf of Abu Dhabi-based and employed UAE nationals. However, it does not oversee pensions for GCC nationals; this responsibility lies with GPSSA. The emirate of Abu Dhabi has a separate pension law; Law No. 2 of 2000 regarding Civil Retirement Pensions and Benefits in the Emirate of Abu Dhabi.
Registration is a mandatory requirement for both GCC and eligible UAE nationals working in the UAE. PRO Partner Group has extensive experience in dealing with the GPSSA and can assist clients in all matters concerning the pension schemes of their UAE or GCC national employees. This includes registering client entities with the GPSSA as well as their employee's registration.
How do PRO Partner Group HR Services work?
PRO Partner Group HR services are tailored to be able to adapt and grow with your businesses needs and can encompass any number of the above listed services. The services are bespoke.
Speak to our PRO Partner Group HR team to help you assess which services you need to make sure your business remains compliant with all HR requirements and to support the continued success of your business in the GCC region.