How do I change the mobile phone number associated with my Emirates ID card (EID)?

With the recent surge in requests to Dubai Health Authority (DHA) for vaccination in Dubai it is required to obtain a MRN number in order to schedule the vaccination. To obtain this number an OTP is sent to the number registered to your Emirates ID card (EID) – often when an EID application is generated for ease the PRO who is undertaking the visa process for you will put their number rather than the EID holder. This may need to be changed so that you can receive the OTP or you will need to contact the PRO to obtain the OTP to allow you to obtain the MRN number.

Here is the process to change the number associated with you Emirates ID card:

ONLINE UPDATE OPTION

The mobile number associated with your EID can now be updated online. Please click EID Mobile Number Update English User guide to download the Emirates ID Authority Guidelines on how to update your mobile number associated with you Emirates ID card.

The direct link to the Federal Emirates ID Authority (ICA) is here, to access the smart services to update the number associated with your Emirates ID card is here: ICA Smart Services

You can also undertake the update directly at ICA/EID authority centres – dotted around the UAE. EID and passport must be carried with the physical attendance of the EID holder. They will ask for the update to be done, the ICA/EID will issue an amendment application and biometrics will be captured. Update will then be done within 24-48 hours.

Note that PRO Partner Group can only assists for companies where we are the registered PRO - for individuals and companies that are not under PRO Partner Group PRO Services you have to attend in person and undertake this EID change yourself or go online and use the ICA Smart Services above.

For more information regarding the Emirates ID processing and making these changes see the link to EIDA (Emirates ID Authority) below

https://u.ae/en/information-and-services/visa-and-emirates-id/emirates-id

You can also contact EIDA (Emirates ID Authority) phone by calling 6005-30003

If you are looking to obtain your own Emirates ID and Resident Visa through obtaining a Freelancer Licence in Dubai, Abu Dhabi or the wider UAE or one of the UAE Freezones then please see below further information on the requirements to set up a Freelance Permit in the UAE: